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Terms of Sale

Online ordering
We reserve the right to cancel or refuse any order at any time for any reason.

Delivery area and requirements

Online ordering is available on orders shipped within the United States of Americaonly.

Force Majeure
RecordiaPro shall not be liable for Service interruptions, delays, failures to perform, damages, losses or destruction, or the malfunction of any service or any consequence thereof caused or occasioned by, or due to fire, flood, water, the elements, acts of God, war and threat of imminent war, labor disputes or shortages, utility curtailments, power failures, explosions, civil disturbances, governmental actions, shortages of equipment or supplies, unavailability of transportation, acts or omissions of third parties, or any other cause beyond the affected party’s reasonable control. RecordiaPro shall exercise good faith efforts to remedy any such cause of delay or cause preventing performance.

Visa, MasterCard, and American Express
Your billing address is required to place an order. It will be checked with the issuing bank. Orders cancelled for any reason will be subject to a 25% fee. Automated Online Credit Card Processing may DECLINE your order for the following reasons:

  • Funds are not available at the time the transaction is attempted.
  • The Account Number is incorrect.
  • The Expiration Date is incorrect.
  • The Card Code Verification (CCV) Number does not match the code on the credit card.
  • The Address Verification System (AVS) cannot match the billing address and zip code as listed with your Credit Provider.
  • The Credit Provider does not participate in electronic CCV or AVS.
  • The Credit Card has been issued outside the United States from a non-US Financial Institution.

Other Forms of Payment
Personal Check, Company Check, Money Order, Cashiers Checks

  • Orders paid by a Personal Check will be shipped only to the preprinted address on the front of the check presented.
  • Orders placed with a Company Check will be shipped only to the preprinted address on the company check presented.
  • Orders placed with a Money Order and Cashier’s Check will be shipped to the address provided on the (ship to) section of the order form.
  • All checks require 15 working days to clear and no product will be shipped until funds are secured.
  • Returned checks are subject to a NSF fee of $25.00 or 5%, whichever is greater.
  • The Buyer assumes any and all expenses legal and/or otherwise associated in recovery of funds (i.e., NSF, Account Closed, or Payment Stopped) in the above payment methods.

Return Policy
All products are special order by the person ordering and are NOT subject to cancellations. We may, at our discretion, agree to allow an order to be cancelled for a fee of 25% provided the product has not been delivered

  • ALL SALES ARE FINAL. No funds will be returned.

Warranty (Limited)
Limited warranty is extended to the original purchaser only and is NOT transferable.

Legal Status of Products
It is the responsibility of the Buyer to ascertain and comply with all applicable Local, State, and Federal laws in regard to the possession and use of any items purchased. Please consult with an attorney regarding such laws before placing an order.

By placing an order, the Buyer represents that he or she is of legal age and agrees to usethe product only in a lawful manner.

Under NO circumstances, including, but not limited to, negligence, shall RecordiaPro, its affiliates, subsidiaries or partners be liable for any direct, indirect, special, incidental or consequential damages, arising out of use, misuse, or inability to use, services purchased from this site.
Minutes purchased are valid for one year.

If for any reason a product should be out of stock a refund will be issued if funds have been captured.
All accounts are subject to a 35 minute usage minimum per month starting in the second month after purchase. If Customer does not meet this minimum usage, then minutes will be deducted to reach the minimum.

Starting November 1, 2016 all new account and minute purchases will have a one year expiration from the date of sale.

Prices are subject to change. RecordiaPro may expire select accounts if minutes are not used within a 4 month period. We assume no liability associated with product usage.

The buyer is liable and responsible for any loss, damage, or expenses of any kind, arising from the use or misuse of these products.

By placing an order, the buyer signifies agreement to these Terms of Sale.

Information about our customers is an important part of our business. We share customer information only as described below.

RecordiaPro.com may disclose customers' personal information or recordings in the following situations:

We may respond to subpoenas, court orders, or other legal requirements, or seek to establish or exercise our legal rights or defend against legal claims.

We believe it is necessary to disclose such information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to physical safety of any person, or violations of Recordiapro's Terms of Service.

Notice: The RecordiaPro product or service may not be used to violate the privacy rights of others, or to access or intercept electronic communications in violation of wiretap statutes. Phone tapping and eavesdropping is illegal in certain states. In no way will RecordiaPro or its subsidiaries or partners be held responsible for inappropriate use of this product. It is the responsibility of the purchaser or user to ensure that conversations are only recorded in accordance with the law of the jurisdiction where the product is utilized.

Domestic Disputes
Divorce, Child Custody, Abuse
Journalists and Reporters
Phone Interviews, Investigative Reporting
Consumer Protection
Accountability, Parents, Harassment
Refer Back to Audio Transcripts & Memos
Law Enforcement/Private Investigators
Evidence Gathering, Identity Privacy w/VRN
Insurance and Financial Agents & Brokers
Ensure Govt. compliance for all Call Records

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